University of York
One of the leading research universities in the UK, the University of York required help with its complex cloud billing.
The University of York is a member of the Russell Group of research-intensive universities, and positions itself as one of the premier institutions for research in the UK.
In recent times especially, there has been a shift in how students want to study and the capabilities they expect from the university’s resources. They want to attend lectures and have access to all their learning materials online, and to benefit from a high-quality consumer experience, rather than something that is outdated and clunky.
Cloud technology is a key enabler in this modernisation process, providing unlimited data access and a range of ready made services, allowing the university to innovate quickly and continue to be agile to student’s needs. However, in order to make the transition to cloud, the University of York required the help of a financially focused cloud reseller like Strategic Blue to ensure that they could better manage, control, reduce and optimise their cloud costs.
Previous to using cloud services, there was an automated process in place for requesting databases, this would usually take around 2-3 days to complete and there was a lot of friction in the process. The university made the decision to start using Amazon Web Services (AWS) as a development platform and make all of their development serverless, making the end-to-end process faster and more beneficial for their inhouse team.
Their focus during this time was on developing their inhouse team and giving them the tools they needed to become the key enablers of change within the university, however around 2 years after making the move to cloud, their billing process was becoming more and more complex and difficult to manage.
As each developer was given their own account, along with separate accounts for the project’s production, development and testing, there ended up being hundreds of accounts with hundreds of bills going through each month. At this point, the university realised they required the help of an external team to assist with these areas and help to manage the complexity.
With access to additional discounts that are negotiated across multiple clients and personalised advice on reporting and cost control, the University of York has found that working with Strategic Blue has not only not cost them anything, but it has actually saved them money.
The level of control and rigour in the service that Strategic Blue provided for them is usually incredibly hard to find, and has given them a lot more freedom and agility in the services that can now be provided to their developers, and in turn, their staff, students and researchers.
The reduction in cloud management time has enabled the developers to produce modern-looking, nice-to-use services in shorter time frames, a huge benefit for their students, staff and researchers. The relationship between the University of York and Strategic Blue has been one of complete collaboration, with solutions based specifically around the university’s needs and culture.
An existing contact put them in touch with Strategic Blue, and they saw a natural match in the services that were on offer with their requirements.
Whilst the university were confident with the basics and day-to-day usage of AWS, Strategic Blue could provide them with additional support when it came to the financial side of things, offering discounts and resources that the university would not have had access to as a single entity.
As Strategic Blue is a G-Cloud 12 Crown Commercial Service approved supplier in the UK, the university was also able to purchase via government frameworks, ensuring a compliant procurement with a range of payment options that are not readily available in the private sector.
Whilst it can be nerve-wracking to bring in an external company, the university felt that the advice and support given by Strategic Blue was at exactly the level they needed, and this has resulted in a trustworthy and beneficial partnership.
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